STICKY SLAP LLC – CUSTOMER CLAIM POLICY

STICKY SLAP LLC – CUSTOMER CLAIM POLICY

At Sticky Slap LLC, we take pride in delivering high-quality stickers and ensuring customer satisfaction. However, if there are any issues with your order, the following policy applies:

1. Claim Submission Window – Customers must report any shortages, damages, or issues within 7 business days from the delivery date. Claims submitted beyond this period will not be eligible for review.

2. Claim Review Process – All claims undergo a detailed review, which can take up to 8 business days to verify and confirm.

3. Required Documentation – Customers may be asked to provide photos of the received stickers, packaging, and order details to assist in the review process.

4. False Claims Policy – Due to a high number of false claims over the years, Sticky Slap LLC takes all claims seriously. Any fraudulent or misleading claims may result in restrictions on future orders or claims being denied.

5. Resolution Options – If a claim is validated, we will offer a solution based on the issue, which may include a reprint, replacement, or store credit at our discretion.

We appreciate your cooperation and honesty in this process to ensure fairness for all customers. To file a claim, please contact us through our official communication channels.